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Chiba Bank to deploy Moneythor personalisation engine for Chibagin app

  • Partnership with Moneythor:
    • Chiba Bank partners with Singapore-based fintech Moneythor to enhance personalised banking experiences.
    • The bank will utilize Moneythor’s financial services personalisation engine for its Chibagin app.

Chibagin App Features:

  • Users can check account balances, transfer funds, make time deposits, card loan transactions, pay taxes, and utility bills.
  • The app enables users to perform various account functions without visiting the bank’s 181 branches in Japan.

Benefits of Moneythor’s Engine:

  • Provides personalised insights tailored to user preferences.
  • Includes money management and savings capabilities, and cash flow predictions.
  • Aims to create deeper connections with customers and enhance the digital banking experience.

Chiba Bank’s Mid-Term Plan:

  • Focus on evolving the customer-focused business model.
  • The plan includes delivering personalised proposals using data, enhancing the existing business model, and exploring new business areas.
  • Set to deliver outcomes by March 31, 2026.

Statements from Chiba Bank:

  • Hideki Shibata, executive officer and GM of the digital strategies unit, highlights that the Moneythor engine will provide personalised insights and recommendations, fostering a sense of community among customers and enhancing digital connections.

Financial Context:

  • Chiba Bank has assets of ¥20,261.7 billion (approximately $130 billion).

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