- UserZoom, a San Jose, CA-based Experience Insights Management (XIM) platform, raised $100M in funding
- The round was led by Owl Rock
- The company intends to use the funds to build out its XIM solution
- The company also announced the acquisition of EnjoyHQ, an experience insights hub, to bolster its ResearchOps (ReOps) capabilities
- EnjoyHQ allows researchers to centralize and organize customer feedback and research findings into a single location, helping teams to consolidate and collaborate regardless of where that data originated from
- With offices in four countries, the company serves global brands such as Google, Oracle, Aetna, Santander, News UK and half of the Fortune 100
