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US regulators fine Citigroup $136m for “insufficient progress” towards compliance with 2020 consent order

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  • Fines Imposed:
    • The Office of the Comptroller of the Currency (OCC) and the Federal Reserve Board fined Citigroup a combined $135.6 million.
    • OCC fined $75 million for failing to meet remediation milestones and data quality concerns.
    • Federal Reserve Board fined $60.6 million for ongoing deficiencies in data quality management.
  • Background:
    • The fines relate to a 2020 consent order addressing Citibank’s data governance, internal controls, risk management, and compliance risk.
    • The original 2020 consent order resulted in a $400 million fine.
    • The 2020 order remains in full force and effect.
  • OCC’s Position:
    • The OCC amended its 2020 consent order due to Citibank’s failure to make sufficient progress.
    • Acting Comptroller Michael J. Hsu emphasized the need for Citibank to refocus on corrective actions and allocate appropriate resources.
  • Federal Reserve Board’s Position:
    • A 2023 examination found ongoing deficiencies in Citigroup’s data quality management.
    • Citigroup’s progress in enhancing its data quality management program has been inadequate.
  • Citigroup’s Response:
    • CEO Jane Fraser acknowledged the slow progress in data quality management.
    • Fraser stated that Citigroup has intensified its focus and increased investment to address these areas.
  • Context:
    • Citigroup announced earlier this year that it will cut around 20,000 jobs by 2026.
    • The job cuts follow a disappointing fourth quarter of 2023, with a reported $1.8 billion net loss.

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