Talkdesk: Launches digital lending tool

April 30, 2021

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Laura is a financial reporter, editor, and researcher with a particular interest in fintech innovation, capital markets, and the evolving global banking landscape.

Talkdesk a global customer experience leader for customer-obsessed companies
Announced the launch of Talkdesk Digital Lending, a borrower solution designed for lenders to streamline
Talkdesk Digital Lending enables lenders to service the recent surge in loan volumes, while also meeting compliance
The availability of Talkdesk Digital Lending comes at a time when lenders are facing a fractured borrower experience
Indeed, seven out of 10 cite challenges in loan servicing, loan origination, and account opening and servicing
Talkdesk Digital Lending addresses these challenges by providing a secure end-to-end contact center solution designed to improve borrower experiences