Tag: Customer Experience/CX & User Experience/UX
Italy’s Banca Sella becomes first European bank to launch QR code for the visually impaired
Banca Sella, an Italian bank with over 300 branches, is the first bank in Europe to implement TQ Braille, a tactile identification tool...
Furness Building Society selects Backbase for digital banking overhaul
Furness Building Society, based in Cumbria, UK, has selected Backbase, a Dutch digital banking solutions vendor, to enhance its digital services.
The society...
Mastercard acquires Minna Technologies to upgrade subscription experience
Mastercard has agreed to acquire Swedish fintech Minna Technologies, specializing in subscription management, for an undisclosed amount.
Minna Technologies, founded in 2016 and...
Commerce Bank partners FIS for loyalty programme management platform
Partnership: Commerce Bank, a $30.6 billion-asset regional bank headquartered in Kansas City, has partnered with FIS to implement a new loyalty program management...
Bank of America to open 165 new branches by end of 2026
Bank of America (BofA) plans to expand its branch network with 165+ new locations by the end of 2026.
In 2023, BofA will...
OneAZ Credit Union to deploy Backbase’s Engagement Banking platform
Partnership: OneAZ Credit Union partners with Dutch digital banking solutions provider Backbase to enhance its digital services.
Platform Utilized: OneAZ will use Backbase’s...