Synechron & Kasisto: Partner to Humanize Conversational AI Customer Engagement

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Laura M
Laura is a financial reporter, editor, and researcher with a particular interest in fintech innovation, capital markets, and the evolving global banking landscape.

Synechron & Kasisto: Partner to Humanize Conversational AI Customer Engagement

  • Synechron is a leading digital transformation consulting firm focused on the financial services industry
  • KAI is the leading digital experience platform for the financial services industry
  • Partnered to deliver superior, future-forward client engagement solutions for financial institutions across the globe
  • By using each individual users’ financial and engagement history, further empowered with deep behavioral insights
  • This important partnership will bring together the proven industry-leading conversational AI capabilities powered by KAI
  • Financial services firms have witnessed that clients are increasingly demanding on-the-spot answers and guidance across digital channels
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