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Platinum Federal Credit Union taps Jack Henry for Symitar platform

Missouri-based Platinum Federal Credit Union (PFCU) has partnered with Jack Henry & Associates to enhance its banking services for the local Shia Ismaili Muslim community. By deploying Jack Henry’s Symitar platform, PFCU aims to provide business payment services, improve cash management, automate workflows, and offer a comprehensive financial view to its members.


  • PFCU has tapped Jack Henry & Associates to support the credit union’s local Shia Ismaili Muslim community.
  • PFCU has deployed Jack Henry’s Symitar platform to offer business payment services such as ACH, wire transfers, and entitlements.
  • The Symitar platform will enable PFCU members to view their complete financial picture, including information from outside the credit union.
  • Members’ expenses will be categorized, providing them with a comprehensive overview of their spending habits.
  • PFCU plans to implement Jack Henry’s real-time embedded payments and debit and credit PFCU, established in 1999, has over 10,000 members and serves the financial needs of the Shia Ismaili Muslim community.
  • PFCU CEO Kabir Laiwalla emphasizes that the collaboration with Jack Henry will allow PFCU to scale its services and become the center of account holders’ financial lives.

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