- John Hinshaw, HSBC’s Group Chief Operating Officer (COO), is stepping down after five years and will take six months of gardening leave.
- Hinshaw also served on the HSBC Innovation Banking board since 2023, and during his tenure, he improved third-party supplier relationships, refreshed the group’s approach to innovation, and helped secure the group’s new global headquarters in London.
- HSBC’s Group CEO Georges Elhedery will restructure the COO role into two new positions: an expanded Group Chief Information Officer (GCIO) and a newly defined Group COO.
- Stuart Riley has been appointed as GCIO, overseeing data and innovation efforts, after joining HSBC from Citi.
- Suzy White, a 25-year HSBC veteran, has been appointed interim COO while the formal recruitment process is underway.
- Hinshaw’s departure follows a trend of senior leadership changes at HSBC, including Group CEO Noel Quinn and digital chief Ashief Danga, both of whom also left the company this year.
