HSBC group COO John Hinshaw steps down after five years

John Hinshaw, HSBC’s Group Chief Operating Officer (COO), is stepping down after five years and will take six months of gardening leave.
Hinshaw also served on the HSBC Innovation Banking board since 2023, and during his tenure, he improved third-party supplier relationships, refreshed the group’s approach to innovation, and helped secure the group’s new global headquarters in London.
HSBC’s Group CEO Georges Elhedery will restructure the COO role into two new positions: an expanded Group Chief Information Officer (GCIO) and a newly defined Group COO.
Stuart Riley has been appointed as GCIO, overseeing data and innovation efforts, after joining HSBC from Citi.
Suzy White, a 25-year HSBC veteran, has been appointed interim COO while the formal recruitment process is underway.
Hinshaw’s departure follows a trend of senior leadership changes at HSBC, including Group CEO Noel Quinn and digital chief Ashief Danga, both of whom also left the company this year.