Flex: Partners Glia

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Laura M
Laura is a financial reporter, editor, and researcher with a particular interest in fintech innovation, capital markets, and the evolving global banking landscape.

Flex: Partners Glia

  • Flex leader in the credit union core data processing space has partnered with Glia, a leading provider of Digital Customer Service
  • This partnership will allow credit union clients to take a digital-first approach to member service
  • By leveraging Glia’s communication and collaboration platform credit unions can meet members where they are
  • Glia’s CoBrowsing capabilities empower member service representatives to seamlessly view and co-pilot members’ on-screen experiences
  • Leading credit unions recognize the need to modernize member service, offering five-star experiences that are personalized
  • Through this partnership credit unions will be able to deliver better, more efficient member support and guidance, eliminating the need for members
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