Clickatell: Announces Chat 2 Pay Integration with Salesforce Commerce Cloud

Clickatell create a better world through technology, making commerce in chat accessible for everyone, everywhere
Customers can now benefit by using Salesforce Order Management to send consumers a faster, more secure
Announced it has launched the integration of its industry-leading Chat 2 Pay payment solution with Salesforce Commerce Cloud
The integration empowers Commerce Cloud customers to achieve enhanced payment options by allowing contact center agents
The customer receives a confirmation of the order and a receipt via a chat message
Consumers are increasingly embracing chat channels for self-serve, transactional, and brand engagement

March 18, 2022