- Partnership with Moneythor:
- Chiba Bank partners with Singapore-based fintech Moneythor to enhance personalised banking experiences.
- The bank will utilize Moneythor’s financial services personalisation engine for its Chibagin app.
Chibagin App Features:
- Users can check account balances, transfer funds, make time deposits, card loan transactions, pay taxes, and utility bills.
- The app enables users to perform various account functions without visiting the bank’s 181 branches in Japan.
Benefits of Moneythor’s Engine:
- Provides personalised insights tailored to user preferences.
- Includes money management and savings capabilities, and cash flow predictions.
- Aims to create deeper connections with customers and enhance the digital banking experience.
Chiba Bank’s Mid-Term Plan:
- Focus on evolving the customer-focused business model.
- The plan includes delivering personalised proposals using data, enhancing the existing business model, and exploring new business areas.
- Set to deliver outcomes by March 31, 2026.
Statements from Chiba Bank:
- Hideki Shibata, executive officer and GM of the digital strategies unit, highlights that the Moneythor engine will provide personalised insights and recommendations, fostering a sense of community among customers and enhancing digital connections.
Financial Context:
- Chiba Bank has assets of ¥20,261.7 billion (approximately $130 billion).
