Cash App to exit UK as Block scales back international expansion plans

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Laura M
Laura is a financial reporter, editor, and researcher with a particular interest in fintech innovation, capital markets, and the evolving global banking landscape.

Summary of Cash App’s Exit from the UK Market

  • Company: Cash App, a division of Block (formerly known as Square), led by Jack Dorsey.
  • Decision: Cash App will exit the UK market, with services closing on 15 September 2024.
  • Reason for Exit:
    • Strategic focus on growth within the US.
    • Deprioritization of global expansion.
    • Previous redundancies in global, marketing, and commerce teams.
  • Customer Assurance:
    • Funds will remain safeguarded until withdrawn.
    • Efforts to ensure a smooth transition for customers.
  • History:
    • Launched in the UK in 2018, the first international market outside the US.
    • Shuttering of some European operations noted last year for better return on investment.
  • Official Statements:
    • Emphasis on the difficult nature of the decision.
    • Assurance of no impact on other operations.
    • Commitment to a smooth transition for customers.
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