Understanding the Surge in Fraud Warnings and Customer Support During the Holidays
Highlights:
- Bank of Ireland’s fraud prevention team received over 10,000 calls during the holiday season.
- The increase in calls highlights the rise in fraud attempts targeting customers during festive periods.
- The bank emphasized the importance of customer vigilance and the resources available for fraud prevention.
During the festive season, Bank of Ireland’s fraud prevention team experienced an unprecedented influx of over 10,000 calls from customers concerned about potential scams. This surge underscores the heightened risks of fraud during holidays, prompting banks to enhance their support services. The institution has also called for increased customer awareness and proactive measures to counter fraud attempts, reinforcing its commitment to banking security.
