Transforming Customer Interactions with Advanced AI Solutions in Finance
Highlights: Eloquent AI has raised $74 million to enhance customer support in financial services.The funding aims...
AI-Powered Call Assistant Enhances Fraud Detection and Customer Support
Highlights:
Real-Time Scam Detection: Westpac’s AI assistant analyzes customer conversations to identify scam indicators and provide...
Revolutionizing Customer Support with Innovative AI Technology
Highlights: Westpac launches a pilot program for an AI assistant to enhance staff support.The AI is designed to...
Understanding the Surge in Fraud Warnings and Customer Support During the Holidays
Highlights: Bank of Ireland's fraud prevention team received over 10,000 calls during the...
NAB is collaborating with the Melbourne Business School to create a comprehensive climate training program for its bankers, focusing on emissions reduction and aligning...
Nationwide Building Society will transfer its Financial Planning service to Aegon UK in early 2024 as part of an extended partnership, allowing customers access...
