Judo Bank, an Australian SME challenger bank, has partnered with Backbase’s Engagement Banking Platform to enhance its digital customer experience and streamline banking operations.
Facts
- Judo Bank has gone live with Backbase’s Engagement Banking Platform to improve its digital customer experience.
- Backbase’s platform consolidates customer onboarding, servicing, loyalty, and loan origination onto a single, adaptable platform that integrates seamlessly with existing core banking systems.
- By leveraging Backbase’s platform, Judo Bank aims to create new digital experiences for SME business banking and term deposit customers, allowing relationship bankers to dedicate more time to customers and enabling regular releases of additional features.
- Lisa Frazier, Judo Bank’s COO, emphasizes how the partnership with Backbase empowers SME business owners with digital experiences related to their Judo portfolio.
- Judo Bank, founded in 2016 and based in Melbourne, made history on November 1, 2021, by becoming the first commercial bank to list on the Australian Stock Exchange (ASX) in 30 years.
