ArenaCX: Raises $2M in Seed Funding

September 25, 2020

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Steve Sam is a financial reporter, analyst, and commentator with a strong focus on banking technology, digital payments, and the future of financial services.

ArenaCX, a Raleigh, N.C.-based the customer service marketplace delivering on-demand support to businesses, raised $2m in seed funding
The round was led by Sovereign’s Capital
The company intends to use the capital to further enhance its software platform, including integrations with more customer support software providers
ArenaCX also provides a network of integrated contact centers that enable businesses to access the amount of support they need on demand
ArenaCX plugs directly into a business’ existing customer service software suite, using machine learning to categorize, prioritize
The software has native forecasting capabilities and dashboarding that gives support leaders total control over their operations