UnionBank of the Philippines, the country’s ninth-largest bank, partners with NCR Corporation to adopt their ATM-as-a-Service solution, aiming to enhance self-service banking for its 10 million-plus retail customers.
Facts
- UnionBank collaborates with NCR Corporation for ATM-as-a-Service to improve self-service banking operations.
- The bank transfers management of its 400 ATMs to NCR, offering enhanced availability and improved uptime for customers.
- NCR’s end-to-end ATM service includes cash, transaction, and software management, operations, deployment, compliance, cybersecurity, and back-office coverage.
- The partnership allows UnionBank to deliver new digital features and solidify its reputation as a ‘digital-first’ bank.
- Dennis Omila, EVP and Chief Technology and Operations Officer at UnionBank expresses alignment with NCR’s solution to modernize their self-service channel.
- Magz Magbanua, SVP and Head of Corporate and Digital Operations believes NCR’s technology and expertise will unlock new value for customers as they expand their ATM network.
- UnionBank has previously partnered with Avaloq and Metaco to promote its digital offerings.
