Talkdesk: Launches digital lending tool

  • Talkdesk a global customer experience leader for customer-obsessed companies
  • Announced the launch of Talkdesk Digital Lending, a borrower solution designed for lenders to streamline
  • Talkdesk Digital Lending enables lenders to service the recent surge in loan volumes, while also meeting compliance
  • The availability of Talkdesk Digital Lending comes at a time when lenders are facing a fractured borrower experience
  • Indeed, seven out of 10 cite challenges in loan servicing, loan origination, and account opening and servicing
  • Talkdesk Digital Lending addresses these challenges by providing a secure end-to-end contact center solution designed to improve borrower experiences
Laura M
Laura M
Laura is a financial reporter, editor, and researcher with a particular interest in fintech innovation, capital markets, and the evolving global banking landscape.

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