Tag: human customer service

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Klarna Slows Down AI Deployment as CEO Emphasizes Human Customer Service

FinTech Olivia Bennett Olivia Bennett -
Balancing Technology and Human Touch: Klarna's Strategic Shift in Customer Service PoliciesHighlights: Klarna's CEO admits the limitations of AI in providing customer service.The company...

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LSEG Launches Blockchain-Based Digital Settlement Network

FinTech 0
This new platform aims to enhance financial settlement processes.Highlights:...

SWIFT to Build Shared Ledger for Tokenised Asset Transactions

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New initiative aims to streamline digital asset transactions globally.Highlights:...

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Innovative tool aims to streamline investment analysis and decision-making.Highlights:...

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