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AI

Westpac Pilots AI Assistant to Support Staff in Scam Prevention

AI-Powered Call Assistant Enhances Fraud Detection and Customer SupportHighlights:Real-Time Scam Detection: Westpac’s AI assistant analyzes customer conversations to identify scam indicators and provide...
FinTech

ING Belgium Introduces Check the Call Fraud Detection Feature

Protecting Customers from Fraudulent Phone Calls with Innovative TechnologyHighlights: ING Belgium launches the innovative 'Check the Call' feature.The feature helps customers identify fraudulent phone...
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