Tag: fraud detection
Westpac Pilots AI Assistant to Support Staff in Scam Prevention
AI-Powered Call Assistant Enhances Fraud Detection and Customer SupportHighlights:Real-Time Scam Detection: Westpac’s AI assistant analyzes customer conversations to identify scam indicators and provide...
ING Belgium Introduces Check the Call Fraud Detection Feature
Protecting Customers from Fraudulent Phone Calls with Innovative TechnologyHighlights: ING Belgium launches the innovative 'Check the Call' feature.The feature helps customers identify fraudulent phone...