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Tag: customerexperience

BBVA Launches Innovative Conversational App Integrating ChatGPT Technology

FinTech Arun -
Enhancing customer interactions with cutting-edge AI-powered solutions. Highlights: BBVA's new app leverages ChatGPT for enhanced customer interaction.The app aims to...

Swiss Banks Embrace Open Banking: A New Era for Financial Services

FinTech Olivia Bennett -
Exploring how Swiss banks are transitioning to an open banking model. Highlights: Swiss banks are implementing open banking technologies.New regulations...

Smart Data Group Unveils Future Blueprint for Open Banking

FinTech Arun -
A roadmap for navigating the evolving open banking landscape. Highlights: Smart Data Group releases a comprehensive open banking roadmap.Blueprint focuses...

Zest AI Secures Customer-Led Financing Round to Expand Growth

FinTech Laura M -
The importance of customer-backed investments in fintech innovation. Highlights: Zest AI raises significant funding led by key customers.The financing is...

BNY Executives Discuss Combating CX Fragmentation with AI Solutions

FinTech James Rowley -
Exploring innovative strategies for a unified customer experience in financial services. Highlights: BNY executives emphasize the need to combat customer...

Finextra’s top research reports of 2023

Banking Laura M -
Top Research Reports of 2023 Payments Modernisation: The Big Survey 2023 Industry survey by Finextra and Volante Technologies. ...

FinMont incorporates AI solution for travel payments

AI Laura M -
FinMont uses advanced AI to optimize travel payments and streamline payment processes for airlines and travel merchants. Facts FinMont, a...

InsurTech Qover embeds with Monzo

Banking Laura M -
Insurtech Qover has partnered with Monzo, the UK's largest digital bank, to offer a seamless and user-friendly travel insurance...

Kroo raises current account interest rates to 3.85%

Banking Laura M -
Kroo, a fully licensed UK digital bank, has announced an increase in its current account interest rate to 3.85%...

Glia: Raises $78M in Series C Funding

FinTech Steve Sam -
Glia, an NYC-based provider of Digital Customer Service, raised $78m in Series C funding, bringing total fundraising to...

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Mollie Announces Strategic Acquisition of GoCardless to Enhance Payments

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The acquisition aims to provide seamless payment solutions for...

BIS and Central Banks Trial Post-Quantum Cryptography for Payments

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Exploring security solutions for the future of digital transactions. Highlights:...

Mollie Set to Acquire GoCardless in Strategic Fintech Expansion

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This acquisition promises to enhance payment solutions for businesses...

Tandem Bank Appoints Former B CTO as Chief Technology Officer

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Strategic leadership shift aims to enhance Tandem's tech capabilities. Highlights:...

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