Tag: customerexperience

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HSBC Commits to Keeping All UK Branches Open for Two Years

The banking giant reassures customers amidst ongoing branch closures.Highlights: HSBC announces plans to maintain all UK branches for the next two years.The decision aims...

BBVA Launches Innovative Conversational App Integrating ChatGPT Technology

Enhancing customer interactions with cutting-edge AI-powered solutions.Highlights: BBVA's new app leverages ChatGPT for enhanced customer interaction.The app aims to streamline banking services through conversational...

Swiss Banks Embrace Open Banking: A New Era for Financial Services

Exploring how Swiss banks are transitioning to an open banking model.Highlights: Swiss banks are implementing open banking technologies.New regulations are facilitating this transition.Customers benefit...

Smart Data Group Unveils Future Blueprint for Open Banking

A roadmap for navigating the evolving open banking landscape.Highlights: Smart Data Group releases a comprehensive open banking roadmap.Blueprint focuses on improving customer experiences and...

Zest AI Secures Customer-Led Financing Round to Expand Growth

The importance of customer-backed investments in fintech innovation.Highlights: Zest AI raises significant funding led by key customers.The financing is aimed at enhancing its AI-driven...

BNY Executives Discuss Combating CX Fragmentation with AI Solutions

Exploring innovative strategies for a unified customer experience in financial services.Highlights: BNY executives emphasize the need to combat customer experience fragmentation.AI technology is key...