Tag: customer service impact
Barclays Experiences Significant App Outage on Pay Day
Challenges in Digital Banking: What the Barclays App Outage Means for Customers and Financial InstitutionsHighlights: Barclays faced a major app outage on a significant...
Lloyds to Close Liverpool Contact Centre: What It Means for Employees and Customers
Understanding the Implications of Lloyds Banking Group's Decision on Local Employment and Customer ServiceHighlights: Lloyds Banking Group has announced the closure of its contact...