Tag: Customer Experience/CX & User Experience/UX
UK fintech Suits Me looks to revive face-to-face banking with new digital service
UK-based fintech Suits Me is introducing a new face-to-face appointment service to provide a more personal touch for its banking customers, addressing the demand...
IC Credit Union selects Alkami for tech stack modernisation
Massachusetts-based IC Credit Union has selected Alkami, a digital banking solutions provider, for a comprehensive tech stack modernization. This partnership aims to enhance the...
Norway’s SPK selects Mambu and Knowit to support its upcoming housing loan solution
The Norwegian Public Service Pension Fund (SPK) has partnered with Mambu and Knowit to modernize its housing loan solution. The collaboration aims to develop...
Legal & General extends cloud migration agreement with Kyndryl
London-based financial services group Legal & General (L&G) has extended its cloud migration partnership with Kyndryl, the world's largest IT infrastructure services provider, for...
Citi launches new digital commercial banking platform
Citi Commercial Bank (CCB) has launched a new digital commercial banking platform called CitiDirect Commercial Banking, which offers a consolidated view of global products...
Nine UK banks tap Mastercard for new AI-powered fraud risk solution
Mastercard has launched an AI-powered Consumer Fraud Risk solution in the UK, with nine banks, including Lloyds Bank, Halifax, Bank of Scotland, NatWest, Monzo,...