Tag: Customer Experience/CX & User Experience/UX

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First Federal Savings & Loan of San Rafael boosts digital transformation with Bankjoy partnership

First Federal Savings & Loan of San Rafael partners with Bankjoy, a Detroit-based fintech, to enhance its digital banking capabilities, offering a wider range...

Cambodia’s Wing Bank selects Ipification for mobile ID verification solution

Wing Bank, a pioneer in mobile financial services in Cambodia, has partnered with Ipification to implement a one-click phone verification solution, enhancing convenience and...

Seacoast Bank strikes deal with NCR for ATM-as-a-Service solution

Florida-headquartered Seacoast Bank has partnered with NCR Corporation to use their ATM-as-a-Service (ATMaaS) solution, allowing the bank to outsource ATM management, reduce capital expenditure,...

Automotive lending platform GoFi taps Provenir for credit risk decisioning

GoFi, a US consumer automotive financing provider, has partnered with London-based risk decisioning software provider Provenir to enhance its credit risk assessment in the...

The FCA’s Consumer Duty clamps down on unfair savings rates

The Financial Conduct Authority (FCA) is taking action against banks and building societies for offering disproportionate interest rate rises to savers. The FCA's 14-point...

US fintech start-up Croissant launches with $24m funding

New US-based fintech start-up Croissant has launched with $24 million in seed funding to offer a platform that integrates with merchants' shopping experiences, providing...