Tag: banking
Barclays US Consumer Bank Strengthens Operations with Call Centre GenAI
Improvements in efficiency noted through AI-driven customer service solutions.Highlights: Barclays US Consumer Bank reports substantial gains from GenAI in call centers.AI technology improves customer...
US Financial Institutions Accelerate AI Adoption Over Global Peers
American banks and fintechs lead the charge in implementing artificial intelligence.Highlights: US financial sector shows significant AI adoption rates.Banks aim to improve efficiency through...
ANZ Implements Salesforce AI to Enhance CRM System
The Australian bank aims to modernize customer relations with advanced technology.Highlights: ANZ has integrated Salesforce AI into its CRM system.The upgrade aims to enhance...
ClearBank Strengthens Team by Hiring Visa’s Neil Drennan as CTO
The new CTO aims to drive innovation at ClearBank.Highlights: ClearBank appoints Neil Drennan from Visa as CTO.Drennan to lead technological advancements at ClearBank.ClearBank aims...
Chase UK Expands into Insurance Market
Leading bank Chase UK announces entry into the insurance sector.Highlights: Chase UK has launched insurance products for customers.The expansion aims to diversify its service...
NatWest to Shut 32 Branches, Tightening Its Retail Network
The bank aims to streamline operations amid changing customer habits.Highlights: NatWest to close 32 branches in a strategic restructuring.The decision reflects a shift towards...