Saxo: Becoming a digital bank

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saxo-becoming-a-digital-bank

Saxo: Becoming a digital bank

  • Depends on the starting point of the individual bank in terms of existing operations and infrastructure not to mention unique competitive and regulatory position
  • Equally important are the things that a digital transformation strategy is expected to achieve
  • Superior customer experience cannot be delivered by offering apps at the front-end without following through deep into the back office and beyond
  • Europe’s General Data Protection Regulation (GDPR) may evolve over time into a global standard whose principles are replicated across markets worldwide
  • Artificial intelligence (AI) and machine learning (ML) are on the brink of ubiquity in banking