QUALCO: Boosts collections platform with Webio conversational AI messaging
- QUALCO, an international fintech solutions provider, has partnered with customer engagement specialists
- Webio to add conversational AI to their existing collections and recoveries software offering
- Joined forces with Webio to provide the debt collections industry with an integrated solution that can engage
- The solution offers a seamless omnichannel customer journey by preserving customer activity information across touchpoints
- By empowering customers to self-serve in a few simple steps, credit and collections
- An agent operating without automation typically has an average of 50-70 daily closed conversations
