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Providence FCU taps Mahalo Banking for digital banking upgrade

Providence Federal Credit Union, based in Milwaukie, US, is partnering with Mahalo Banking to enhance its mobile and online banking services for its healthcare industry members.

Facts

  • Providence FCU, located in Milwaukie, US, is collaborating with Mahalo Banking to upgrade its mobile and online banking experience.
  • Mahalo Banking, based in Michigan, specializes in providing solutions tailored for credit unions.
  • Providence FCU plans to create a more unified interface for its members, allowing seamless navigation between digital channels on both mobile and online platforms.
  • The upgrade includes the introduction of a 24/7 live chat option for member assistance and a personal finance management tool to help members assess their spending habits and improve their financial well-being.
  • Denny Howell, co-founder and COO of Mahalo Banking emphasizes their focus on designing a customized interface to meet the changing needs of the credit union’s membership base.
  • Established in 1962, Providence FCU is a non-profit institution serving over 16,000 members in the healthcare industry, offering affordable interest loans, higher savings yields, lower fees, and multilingual financial advice to improve financial well-being in this sector.

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