- Newgen Software chosen by Development Bank (DB) for digital transformation.
- DB, a government financing arm in Oman supporting SMEs, aims to enhance banking processes for a seamless, secure, and omnichannel customer experience.
- Newgen’s intelligent process automation (BPM) and contextual content services (ECM) on the NewgenONE low code platform will be used.
- Project execution in collaboration with Newgen’s platinum implementation partner, Ikyam Technologies.
- Newgen’s solutions will manage the content lifecycle, optimize processes, and facilitate collaboration between front- and back-office teams.
- The solution ensures compliance, secures business-critical information, and integrates with core banking and third-party systems for a unified experience.
- DB aims for a paperless work environment, expecting increased efficiency, reduced costs, and elimination of process bottlenecks.
- Mahmood Al-Yafai, Digital Transformation Program Director at DB, highlights goals to meet growing demand, scale operations, and enhance customer experience.
- Newgen Software expresses pleasure in partnering with DB, emphasizing support for digital transformation goals and commitment to building a strong foundation for digital banking.
