A new tool from Nationwide aims to protect customers from fraudsters impersonating bank staff.
Highlights:
- Nationwide introduces a Call Checker Service for enhanced customer security.
- The service verifies calls from bank staff to prevent impersonation fraud.
- Customers are encouraged to use the Call Checker to verify unexpected calls.
- Fraudsters continue to target banking customers, prompting new security measures.
Nationwide has launched a Call Checker Service to enhance security for its customers against impersonation scams. This new service allows customers to verify whether a call is genuinely from bank staff, addressing a rising wave of fraud attempts. As fraudsters increasingly impersonate bank representatives, this initiative highlights the importance of securing customer interactions in the banking sector. The Call Checker reinforces Nationwide’s commitment to safeguarding customer assets and trust.