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Medallia: Acquires Voci Technologies, for $59M

Medallia: Acquires Voci Technologies, for $59M

  • Medallia, Inc. acquire Voci Technologies, a provider of a real-time speech to text platform
  • The acquisition expected to close in May 2020
  • Medallia will use its revolver facility in order to preserve its current cash balance
  • This transaction aims at combining Voci’s leading real-time speech to text capabilities with Medallia’s powerful experience management platform
  • Companies engage with customers by phone more than any other channel and these interactions are a gold mine of untapped insights
  • Led by Mike Coney, CEO, Voci serves some of the world’s biggest brands

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