FinTechFunding

Level AI: Raises $15M in Funding

Level AI Raises $15M in Funding

  • Level AI, a Mountain View, Calif.-based AI powered cloud-based customer service platform provider, raised $15m in funding
  • The round was led by Battery Ventures, with participation from seed investors ENIAC and Village Global as well as prominent angel investors
  • In conjunction with the funding, Battery general partner Neeraj Agrawal joined the Level AI board of directors
  • The company leverages technology and conversational artificial intelligence to allow organizations to work with customers to solve any issues in real time and elevate the customer’s overall experience
  • It instantly analyzes, automates and provides feedback to customer service agents so that they can deliver efficient, targeted assistance
  • The company is already working with more than 30 brands through its enterprise partners
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Steve Sam
Steve Sam
Steve Sam is a financial reporter, analyst, and commentator with a strong focus on banking technology, digital payments, and the future of financial services.

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