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JP Morgan to bolster community presence with planned hiring spree in US

October 4, 2024

JP Morgan Chase plans to hire 75 community managers by 2030 to enhance financial inclusion in underserved communities across the US.
The role was first introduced in 2019 during the launch of the bank’s first community center in Harlem, New York.
Chase has already appointed 150 community managers and aims to cover 48 US states with the new hires.
Community managers will host financial health workshops on topics such as budgeting, credit, and savings and act as financial educators without promoting Chase products.
Marianne Lake, CEO of Consumer and Community Banking, emphasizes the goal to reach areas with historical barriers to banking, particularly Black, Hispanic, and Latino communities.
Community managers are distinct from senior business consultants, who offer mentorship and coaching to business owners. Chase plans to expand its consultant presence to 38 cities by the end of the year.