- Capital Investments Launches Digital Onboarding:
- The investment arm of Capital Bank of Jordan, Capital Investments, has introduced digital onboarding services.
- Powered by Codebase Technologies’ Digibanc platform.
- Platform Integration for Wealth Management and Trading:
- Capital Investments utilizes the platform for digital onboarding in wealth management and trading accounts.
- Aims to enhance customer acquisition and retention capabilities.
- Convenient Onboarding Anytime, Anywhere:
- Digibanc platform enables customers to onboard themselves from anywhere, anytime, in just a few minutes.
- Strategic Shift for Improved Customer Experience:
- Capital Investments CEO, Bashar Amad, acknowledges historical customer attrition challenges during onboarding.
- Expresses the company’s commitment to leveraging new technology for a better onboarding experience.
- Focus on reaching customers in remote locations.
- Longstanding Collaboration with Codebase Technologies:
- Builds on the existing relationship between Capital Bank Group and Codebase Technologies.
- Previous collaborations include the launch of Jordan’s first neobank, Blink, in 2021 and Capital Bank’s digital banking app last year.
- Digibanc Adoption Across Industries:
- Codebase Technologies’ Digibanc platform was selected by various companies in 2023.
- Includes Fortek in Ghana, UBL Fund Managers in Pakistan, and Ajman Bank in the UAE.
