- Japanese regional bank 77 Bank collaborates with Fujitsu.
- Tablets were introduced at all 144 bank branches for customer transactions.
- Transactions include opening accounts, altering personal details, and reporting lost/stolen cards.
- No need for traditional paper documents with customer seals.
- Interface linked to bank’s systems in real-time via Fujitsu’s Chordship API.
- The solution reduces transaction times and enhances employee efficiency.
- Low-code development tool used for front-end functions and user interface.
- Fujitsu plans to digitize transactional documents and expand non-face-to-face services.
- 77 Bank, headquartered in Sendai, offers retail and corporate banking services since 1878.
