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HSBC UK: Announced increase gambling block feature to 72-hours

May 17, 2021

HSBC UK and first direct announced an increased cooling-off period to their gambling block feature, from 24 hours to 72 hours
The self-restriction tool, which prevents customers from able to make gambling payments on their accounts after it’s switched on
Recently published data from the UKGC highlights that lockdown measures an impact on gambling behaviour in the UK
By increasing the restriction to 72 hours help give customers time to pause when they tempted to return to gambling
Available to HSBC UK and first direct customers with an active debit card, the option switched on via the ‘Manage Cards’ section on the HSBC UK mobile app
The University of Bristol Personal Finance Research Centre also highlighted that ‘positive friction’