- HSBC UK and first direct announced an increased cooling-off period to their gambling block feature, from 24 hours to 72 hours
- The self-restriction tool, which prevents customers from able to make gambling payments on their accounts after it’s switched on
- Recently published data from the UKGC highlights that lockdown measures an impact on gambling behaviour in the UK
- By increasing the restriction to 72 hours help give customers time to pause when they tempted to return to gambling
- Available to HSBC UK and first direct customers with an active debit card, the option switched on via the ‘Manage Cards’ section on the HSBC UK mobile app
- The University of Bristol Personal Finance Research Centre also highlighted that ‘positive friction’
