HooYu: Partnering with Virgin Money
- HooYu is a global customer on-boarding platform that provides UI & UX tools to deliver customized mobile
- Virgin Money is a full-service digital bank, serving 6.5m customers across the UK
- Partnering with Virgin Money, the full-service digital bank, to implement a new account opening journey
- Virgin Money is focused on delivering great customer experiences and, following a review of their account opening processes
- Manual steps and offline processes for customers that fail the database check process were eliminated
- The digital KYC journey allows the user to continue their application, providing selfie capture, liveness detection
