FinTechFunding

Gladly: Secures $55M in Funding

Gladly Secures $55M in Funding

  • Gladly, a San Francisco, CA-based provider of a customer service platform, raised $55M in funding
  • The round was led by Riverwood Capital, with participation from Greylock, GGV, NEA and Glynn Partners
  • The company intends to use the funds to support innovation of its people-centered customer service platform
  • The company offers a customer service platform built around people, not tickets, which helps commerce brands understand who their customer is and matches them to the right agent
  • The company serves brands like Allbirds, Bombas, Crate&Barrel, Ulta Beauty, Warby Parker, and more
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Steve Sam
Steve Sam
Steve Sam is a financial reporter, analyst, and commentator with a strong focus on banking technology, digital payments, and the future of financial services.

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