Genpact Launches AI-Powered Insurance Policy Suite to Reinvent Underwriting Workflows

Genpact unveils its Insurance Policy Suite, an agentic AI solution built on Microsoft Azure, aimed at accelerating pre-bind insurance processes, driving touchless submissions, and reducing cycle times by up to 75%.

Highlights:

  1. AI Automation Boost: The suite delivers up to 90% touchless submission clearance, automating much of the underwriting pre-bind process.

  2. Cycle Time Reduction: Organizations adopting the suite can expect up to 75% faster cycle times from submission to bind.

  3. Cost Efficiency & Accuracy: Genpact projects up to 50% lower operating costs, improved data extraction, anomaly detection, and better risk assessment.

Summary:

Genpact has launched the Insurance Policy Suite, designed for commercial and specialty business insurance, as part of its Service-as-Agentic-Solutions™ portfolio. Built on Microsoft Azure’s AI Foundry and Analytics Services, this solution comprises four modules that automate tasks such as classifying, extracting, and summarizing data, detecting anomalies, and ranking risk—all to streamline the underwriting workflow from submission through bind.

The new suite promises significant efficiency gains: up to 75% faster cycle times, 90% touchless submission clearance, and 50% cost savings, helping underwriters focus more on quoting speed, broker relationships, and improving the submission-to-bind ratio.

This launch reflects Genpact’s deep domain expertise in insurance combined with advanced AI capability, positioning it as a major driver in automating and modernizing insurance underwriting for carriers looking for greater transparency, control, and speed.

Laura M
Laura M
Laura is a financial reporter, editor, and researcher with a particular interest in fintech innovation, capital markets, and the evolving global banking landscape.

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