Fujitsu launches joint trials with Hokuhoku Financial Group to explore generative AI use cases

Japan’s Fujitsu and Hokuhoku Financial Group are conducting joint trials to explore the use of generative AI in banking operations.

Facts

• Fujitsu and Hokuhoku Financial Group are conducting joint trials to explore generative AI’s applications in banking operations.
• The trials involve two subsidiaries of Hokuhoku Financial Group: Hokuriku Bank and Hokkaido Bank.
• Fujitsu’s conversational AI, part of its Fujitsu Kozuchi AI Platform, is being used in these trials.
• Generative AI is integrated into banking operations to create programs, test data, fix bugs, and handle internal inquiries and document generation.
• Both banks aim to identify promising use cases for efficient and accurate integration of generative AI into their operations.
• The joint trials began in August and are scheduled to conclude in October.
• Fujitsu is a global Japanese company providing digital transformation services across the world.
• Hokuhoku Financial Group offers banking services through 12 subsidiaries and various additional financial services.