First Federal Savings & Loan of San Rafael partners with Bankjoy, a Detroit-based fintech, to enhance its digital banking capabilities, offering a wider range of mobile and online banking services.
Facts
- First Federal Savings & Loan of San Rafael, founded in 1963 and headquartered in San Rafael, California, provides financial services, including business and personal accounts, savings accounts, and loans.
- To support its digital transformation, the bank will integrate Bankjoy’s end-to-end digital banking platform with Fiserv Cleartouch, its core banking system.
- This integration will enable the introduction of a broader range of mobile and online banking services to customers across the San Francisco Bay Area, including integrated loan applications and online account openings.
- First Federal will benefit from Bankjoy’s integration with Plaid, allowing customers to connect multiple accounts from other financial institutions and third-party apps.
- The partnership aims to enhance customer service and exceed expectations, catering to the changing banking habits of consumers in the digital-first world.
- First Federal joins other financial institutions like UMe Credit Union, Fort Community Credit Union, and CACL Federal Credit Union in leveraging Bankjoy to boost their digital banking transformation.
