Service Gaps Limit Embedded Finance Growth Study Finds

New research highlights how service gaps from embedded finance providers are holding back expansion. Equals and Visa Consulting & Analytics point to avoidable revenue losses in payments. The findings focus on practical fixes for better results.

Key Facts

  • Equals partnered with Visa Consulting & Analytics on the study.
  • Service gaps lead to lost revenue opportunities in embedded finance.
  • Research identifies specific areas where providers fall short on support.
  • Published findings stress the need for improved service delivery.

Simple Breakdown

Embedded finance means adding Payment Tools into non-bank apps and platforms. Service gaps happen when providers fail to offer enough help or features. This leads to missed chances for companies to earn more from payments. The study breaks down these issues into clear problem areas that need attention.

Why This Matters

Businesses lose money when embedded finance services do not meet needs. Better support can help firms grow faster in Digital Payments. The research shows real costs from these shortfalls across the sector. Fixing gaps helps everyone involved in the payments chain.

What’s Next

Providers may focus on closing these service gaps soon. More studies could track progress in embedded finance over time. Companies might adopt new tools to improve support and reduce losses.

⚡ Key Takeaways

  • Service gaps slow down embedded finance expansion
  • Equals and Visa research reveals revenue impacts
  • Providers need better support structures
  • Digital payments suffer from these shortfalls
  • Fixes can lead to stronger business outcomes
  • Study offers clear insights for the sector

FAQ


What causes service gaps in embedded finance?
Service gaps often stem from limited features or weak customer support by providers.
How does this affect payments revenue?
It leads to missed opportunities and direct losses for involved businesses.
Who conducted the research?
Equals worked with Visa Consulting & Analytics on the findings.

Conclusion

Companies should review their embedded finance services now. Addressing gaps can help avoid future losses in payments. Watch for updates as providers respond to these insights.

Sources

Laura M
Laura M
Laura is a financial reporter, editor, and researcher with a particular interest in fintech innovation, capital markets, and the evolving global banking landscape.

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