DBS: Rolls out branch transformation project

  • DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore
  • DBS provides a full range of services in consumer, SME, and corporate banking
  • New branch concepts provide quicker, socially-distanced, and more personalized banking services amid Covid-19
  • Branch transformation also caters to shifting customer needs with 95% of banking transactions now done digitally
  • To cater to the growing interest in financial planning DBS also enhance personalized financial planning advisory at the branches
  • The new branches also give customers access to branch services beyond traditional banking hours, and round-the-clock where possible
Laura M
Laura M
Laura is a financial reporter, editor, and researcher with a particular interest in fintech innovation, capital markets, and the evolving global banking landscape.

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