- Deployment of Jack Henry’s Symitar Core Platform:
- Credit Union 1 (CU1), the second-largest in Alaska, USA, has implemented Jack Henry’s Symitar core platform.
- Open Banking Infrastructure Decision:
- CU1 chose Jack Henry due to its open banking infrastructure, viewing it as superior to the previous provider with integration limitations.
- Transition Benefits After a Year:
- Jack Henry asserts that CU1, post-transition, has improved disaster recovery, business continuity, and operational efficiencies.
- Integration of Key Marketplace Differentiators:
- CU1 linked interactive teller machines to the core, enhancing teller efficiency and providing members with more self-service options.
- Impressed Partnership for Long-Term Goals:
- CU1’s CEO, Mark Burgess, is impressed with Jack Henry’s R&D, expressing confidence in achieving long-term growth and scalability goals.
- Jack Henry’s Market Presence:
- Jack Henry claims a nearly 50% market share among credit unions with over $1 billion in assets and boasts an ecosystem with over 950 fintechs.
