Commonwealth Bank: Adds anti-scam features to app

Commonwealth Bank: Adds anti-scam features to app

• Commonwealth Bank today announced enhancements to its scam prevention, detection and customer support strategy
• The bank also released new research indicating Australians are more concerned about scams than four months ago
• CBA is introducing its NameCheck technology to give customers an indication of whether the name
• The bank has also launched in-app caller verification technology through a feature called CallerCheck to give customers peace
• The functionality allows CBA staff to trigger a notification to the customer’s CommBank app verifying the call
• Prior to CallerCheck there was no easy way for a customer to verify if they were genuinely speaking to the bank