Chime: Goes down for millions of customers

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Chime: Goes down for millions of customers

Chime: US-based challenger bank, goes down for millions of customers

  • Chime, which now serves more than five million accounts across its home country
  • Now the app-based Chime bank’s website and app have been down
  • Customers’ cards declined at retailers, and ATM’s are also not working either
  • Chime has been experiencing an “operational incident” affecting its ability to support transactions for a small number of clients
  • They also in the process of raising capital from investors which would have brought the challenger to a $5 billion valuation
  • In September it experienced an outage over a weekend, prevented customers from using cards or withdrawing money from ATMs