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Capco: Survey highlights need for consumer education

November 30, 2020

Capco is a global technology and management consultancy dedicated to the financial services industry
Over the past year, more than ten million people in the UK have purchased products or services through a BNPL scheme
BNPL allows consumers to delay or stagger payment when purchasing a product or service
Capco polled over 2,000 individuals across four age categories between 18 and 65+ years of age on their BNPL usage
The aim was to determine where BNPL fits within the wider consumer credit industry, to better understand consumer spending habits
The survey was conducted during September and October 2020. It polled 2,016 respondents, 996 of whom were male and 1020 female