- Spain’s CaixaBank has launched its 2025–2027 strategic plan, committing over €5 billion to technology investments to enhance digital competitiveness.
- The plan prioritizes business growth, sustainability, and digital transformation, including expanding the generative AI initiative GalaxIA.
- CaixaBank plans to recruit 3,000 young professionals, focusing on technical roles, and grow its Imagin digital platform, currently serving 3.5 million users, with new product offerings.
- Sustainability remains central, with the bank aiming to mobilize €100 billion in sustainable finance, focusing on green products, energy solutions, and collaborations with electric vehicle makers.
- Backed by strong financial performance, CaixaBank targets a return on tangible equity (ROTE) above 16% by 2027. CEO Gonzalo Gortázar highlights goals to enhance service quality, technological capabilities, and workforce development.