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CaixaBank Unveils €5 Billion Technology Investment in Strategic Plan

  • Spain’s CaixaBank has launched its 2025–2027 strategic plan, committing over €5 billion to technology investments to enhance digital competitiveness.
  • The plan prioritizes business growth, sustainability, and digital transformation, including expanding the generative AI initiative GalaxIA.
  • CaixaBank plans to recruit 3,000 young professionals, focusing on technical roles, and grow its Imagin digital platform, currently serving 3.5 million users, with new product offerings.
  • Sustainability remains central, with the bank aiming to mobilize €100 billion in sustainable finance, focusing on green products, energy solutions, and collaborations with electric vehicle makers.
  • Backed by strong financial performance, CaixaBank targets a return on tangible equity (ROTE) above 16% by 2027. CEO Gonzalo Gortázar highlights goals to enhance service quality, technological capabilities, and workforce development.

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